POLICY STATEMENT: CANCELLATION (OF APPOINTMENTS) |
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DPO COMMITMENT & POLICY OVERVIEW |
Dynamic Prosthetics & Orthotics Pty Ltd are committed to providing the highest standards of care and professionalism.
We therefore request that we are notified as soon as possible if you are unable to attend a scheduled appointment at any of our Clinics. This ensures we can open this booking for other patients who may benefit from this appointment being available.
A cancellation fee will apply for any appointments
The cancellation fee will be charged at a minimum rate of $60.
We understand that circumstances occur which may result in patients not being able to attend scheduled appointments. If you become aware that you are unable to attend any of your scheduled appointments, please contact reception immediately to discuss the matter.
Any enquiries regarding Dynamic Prosthetics & Orthotics Cancellation Policy Statement should be directed to
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RECORD OF VERSION REVIEWS/REVISIONS |
This policy statement was approved by DPO Management in February 2021 Review will be conducted on an annual basis, unless otherwise required due to operational considerations |
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Version |
Date |
Purpose of Review/Revision (approved/annual/operational /rescinded) |
Description/Comments |
Management Approval |
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V1 |
07/21 |
Approved |
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Deborah Heyns |
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V2 |
15/11/22 |
Annual |
No Change |
Deborah Heyns |
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V3 |
23/11/23 |
Annual |
No Change |
Deborah Heyns |
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Legend – Purpose of Review/Revision |
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Approved |
New Policy Statement |
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Annual |
Scheduled Review |
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Operational |
Review initiated as a result of operational requirements/change etc outside of scheduled review period |
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Rescindment |
Policy Statement rescinded e.g. no longer required |
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“We Guide You Every Step of the Way” |
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